Yes – the Lula App is live 🎉
For now the Lula app only supports the everyday business requirements for Banking. In order to gain access to the app, download it from the Apple App Store or Google Play and enjoy secure, on-the-go banking for your business.
1. Secure sign-in
| Feature | Details |
| Biometric login | Use Face ID / Touch ID (iOS) or Fingerprint / Face Unlock (Android). |
| Two-factor authentication | Jumio identity verification at first login and whenever our security system detects unusual activity—such as a new device or location—to ensure your account remains protected. |
| Forgot-password | Reset from the app on the login screen —no call-centre wait times. |
2. Everyday banking at a glance
| Feature | Payments and transactional needs |
| Home dashboard | View all active accounts and real-time balances. |
| Transaction history | Filter, search and drill down into individual transactions. |
| Proof of Payment (POP) | Generate and share POP instantly. |
3. Payments & transfers
| Action | Status |
| Once-off payment | ✅ Supported |
| Add a new beneficiary | ✅ Supported |
| Pay & save beneficiary | ✅ Supported |
| Edit beneficiary details | ✅ Supported |
| View full beneficiary list | ✅ Supported |
| Transfer between your Lula accounts | ✅ Supported |
4. Card management
| Action | Status |
| Freeze / unfreeze card | ✅ Supported |
| Change card PIN | ✅ Supported |
| View card & copy card number | ✅ Supported |
5. Account management
| Action | Status |
| Open additional business bank accounts | ✅ Supported |
| Request account deletion | Send an email via Settings ▸ Close account. |
| Change password | ✅ Supported |
| View and copy account details | ✅ Supported |
6. Functions that still open a secure web page
For the tasks below, tapping the option in-app redirects you to our mobile-optimised banking portal while we finish the native build-out:
- Add a new card
- Activate a physical card
- Schedule a future-dated payment
- Send and approve a payment request
7. Not yet in the app
The following remain web-only for now:
- All Funding products and related activities
We’re adding features every release—keep you app updated to get the newest capabilities first.
Need help?
Open a ticket via the in-app chat or email support@lula.co.za and one of our helpful humans will be happy to assist.